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Roaming & billing

More than 70 partners, negotiated bilaterally

ENIO is technically connected to every relevant roaming platform and holds direct links to the largest networks. On request ENIO issues invoices in the operator’s name, credits periodically and reimburses energy costs as agreed.

Pick a card
releasedENIOdirect

Your own tariff, with no roaming in between. For employees it can simply be free.

Every card works. ENIO locks none out — not even the cheap ones.

Two routes

Platform or direct contract

A roaming session can reach your charge point in two ways. Switch between them and see what changes.

Regional utilitiesutilities · AustriaOther ENIO customersinternal roamingFleet card providersEMP · internationalMobility clubsEMP · consumersCarmaker appsEMP · OEMFuel cardsEMP · commercialRoaming platformone offer, open to everyoneone price for everybodyspecial termsspecial ratesdirect contractvolume tiersown pricedirect contractYour charge pointsRevenue per kWh, indexed100118Schematic illustration. We do not publish specific prices — they change continuously.

Every provider accepts the same published price. Convenient — and the discount card pays exactly what the premium fleet card pays. The difference stays with the provider.

Both routes are connected. ENIO is linked to the roaming platforms and additionally holds more than 70 bilaterally negotiated contracts — including with virtually every Austrian regional utility, plus internal roaming between ENIO customers. Which route applies to a partner is decided by the contract, not by the platform.
Why bilateral

A bilateral contract beats “offer to all”

Roaming works in two ways. Through a platform such as Hubject you publish an offer to all — one price any provider can accept. Convenient, and it means the same price for the discount provider as for the premium fleet card. ENIO instead negotiates with each partner individually.

01

A price per partner, not one for all

A provider that sells at a high price to its own customers can also pay the operator more. With an offer to all the provider keeps that margin; negotiated bilaterally it reaches you. Conversely a low-price provider gets terms that work for it — and brings its volume to your charge points instead of driving on.

02

Special terms with every regional utility

ENIO has agreed its own terms with virtually every Austrian regional utility. For your charge points that means higher revenue when their customers charge with you. For your own drivers it means lower prices at their charge points across the country — the densest coverage available in Austria.

03

Internal roaming between ENIO customers

ENIO customers charge at other ENIO customers’ charge points on special terms, with no platform and no intermediary in between. The larger the network, the more this shortcut is worth — for the operator and for the driver alike.

This is where size matters. ENIO is one of the largest providers in Austria: more than 9,300 charge points and over 70 bilaterally negotiated partners. That volume is the reason the terms are negotiable at all — a single operator with ten charge points will not get its own contract with a regional utility; ENIO will. We do not publish specific prices, because they change continuously. We disclose them in conversation, and afterwards you see every single transaction with the price actually charged in the backend.
Fixed or flexible

Two ways to be reimbursed

Both are possible. We recommend the flexible option, for exactly the reason given in the second card.

A

Flexible reimbursement

The prices ENIO has agreed with each provider or via Hubject apply. Yield varies by card provider, but the entire roaming network stays reachable.

B

Fixed reimbursement

You receive a guaranteed amount, for example 55 cents. The catch: card providers with a lower agreed price can no longer roam — in this example the ÖAMTC card would stop working.

Payment options

Every payment route, one partner

Every route lands in the same backend — with monitoring, invoicing, receivables, cash management and GHG quota handling. What differs is the pricing model.

Company car charging on site

Internal RFID card

no roaming

Employees and affiliated companies, posted to a cost centre.

individual priceYou set the price yourself — per user group, often free of charge.
ENIO charging card

ENIO charging card

Roaming

Your own or a white-label card, also at third-party charge points.

fixed priceThe price is set in the roaming contract and stays the same — regardless of time of day or energy price.
Charging card of a roaming partner

Roaming card

Roaming

Third-party providers via Hubject and direct contracts.

fixed priceThe card provider decides what its customer pays. You receive the bilaterally agreed amount.
ENIO payment station in EnergieDirect colours, with a QR code for payment

QR direct payment

no roaming

Payment in the app, also for AC chargers without a display.

dynamic priceYou adjust the price in the backend at any time. When the PV system produces more than the site needs, you sell the surplus cheaply — which earns more than curtailing it.
ENIO payment station in the colours of Raiffeisen Regionalbank Mödling

Debit card

no roaming

ENIO Payment Station, Apple and Google Pay included.

dynamic priceWith no roaming in between you set the price yourself. When power is in surplus you lower it and fill the charge points instead of curtailing the PV system.
AFIR requires card payment by terminal or QR code for charge points installed after 13 April 2024. The ENIO Payment Station meets this out of the box — calibration-law certified, with Telecash by Fiserv as acquirer.